Posts Tagged: remote desktop server’

Case Study: SBS2003 5CAL Reset Issue

Microsoft KB 888818 reports that it is a KNOWN BUG that SBS2003 sometimes resets to the default of 5 Client Access Licenses (CALs). This can be caused by a number of different circumstances. They propose a handful of different solutions:

Solution 1: Restore CALs using the Backup and Restore CALs wizard in the licensing manager.

Solution 2: Restore the Windows folder from a Backup.

Solution 3: Re-add the CALs to the licensing manager from the original paperwork.